Privacy Policy
Last Updated: January 2025
Our Commitment
Pinnacle Systems is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Data We Collect
We collect the following types of personal data:
- Contact Information: name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: messages sent through contact forms
- Cookie Data: preferences and session information
2. How We Use Your Data
- To provide and improve our services
- To respond to your inquiries and requests
- To send service-related communications
- To analyze and improve our website performance
- To comply with legal obligations
3. Legal Basis for Processing
We process your data based on:
- Consent: for marketing communications and cookies
- Contract: to provide requested services
- Legitimate Interest: for business operations
- Legal Obligation: for compliance requirements
4. Data Security
We implement comprehensive security measures including:
- Data encryption in transit and at rest
- Secure access controls and authentication
- Regular security audits and monitoring
- Full compliance with Singapore PDPA
5. Your Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
6. Data Retention
We retain your data for:
- Contact form submissions: 3 years
- Service records: 5 years
- Financial records: 7 years (legal requirement)
- Marketing data: until consent withdrawn
Contact Us
For privacy-related questions:
Email: [email protected]
Address: 79 Anson Road, #16-12, Singapore 079906