Terms & Conditions - Pinnacle Systems

Introduction

These Terms and Conditions govern your use of Pinnacle Systems' website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Definitions

"Service" refers to AI implementation services provided by Pinnacle Systems
"User" means any person accessing our website or using our services
"Content" includes all text, images, and materials on our website
"Agreement" means these Terms and Conditions

2. Use of Services

Services are provided for business purposes
Users must provide accurate and complete information
Account registration may be required for certain services
Users are responsible for maintaining account confidentiality

3. Service Terms

Performance Analysis:

Duration: 4-6 weeks from engagement date
Payment terms: 50% upfront, 50% upon delivery
Deliverables include comprehensive performance report

Peak Performance Platform:

Implementation timeline: 12-16 weeks
Milestone-based payment structure
90-day support period included

Excellence Management Service:

Monthly retainer basis
30 days notice required for cancellation
24-hour response time for critical issues

4. Intellectual Property

All content remains property of Pinnacle Systems
Limited license granted for service use
Custom solutions: shared intellectual property rights as per contract
No reproduction without written permission

5. Limitation of Liability

Services provided based on information provided by client
No guarantee of specific business outcomes
Liability limited to service fees paid
No liability for indirect or consequential damages

6. Governing Law

These Terms are governed by:

Laws of Singapore
Singapore courts have jurisdiction
Disputes resolved through mediation then arbitration

7. Termination

Either party may terminate this agreement:

With 30 days written notice
Immediately for material breach
Outstanding payments remain due upon termination

Contact Information

For questions about these Terms:

Email: [email protected]

Phone: +65 6574 8321

Address: 79 Anson Road, #16-12, Singapore 079906